Terms of Use
These terms apply to brightnestcleaning.us and to cleaning services provided by BrightNest Home Cleaning in Austin, Texas.
1. Services
Cleaning services are provided subject to schedule availability, accurate home access information, and safe working conditions. Estimates provided online or by phone are not binding until confirmed in writing.
2. Payments and cancellations
Fees, deposits, and cancellation windows are communicated at booking. Late cancellations or lockouts may incur fees to cover reserved labor time.
3. Property and valuables
Clients should secure cash, jewelry, and fragile heirlooms. While we train for care, we are not liable for damage to items not disclosed as fragile or improperly stored.
4. Supplies and access
Unless otherwise agreed, we provide standard supplies. If you require specific products, leave them labeled and accessible. Safe entry instructions must be current.
5. Acceptable use of the website
- Do not attempt to disrupt the site, scrape it in ways that impair performance, or submit fraudulent requests.
- Do not upload malware or attempt unauthorized access to our systems.
6. Intellectual property
Site content is owned by BrightNest or used with permission. You may not copy or redistribute it for commercial purposes without consent.
7. Disclaimer
The site is provided “as is.” To the fullest extent permitted by law, we disclaim warranties not expressly stated.
8. Limitation of liability
To the extent permitted by law, BrightNest is not liable for indirect or consequential damages arising from use of the site. Liability for services is limited to the fees paid for the visit in question unless applicable law requires otherwise.
9. Governing law
These terms are governed by the laws of the State of Texas. Venue for disputes shall be in Travis County, Texas, unless consumer protection law requires otherwise.
10. Contact
BrightNest Home Cleaning, 2100 Rio Grande St, Austin, TX 78705. Phone: (512) 555-0144. Email: info@brightnestcleaning.us.